customers are the pillar of any business build-up. No organization can survive without their support. Ignoring the basic requirements of loyal customer means inviting the fall of your business. To save the company's existence, you must maintain a healthy relationship with them. The more customers you have, the bigger profit you get.
The essential activities, such as regular phone calls, emails, and virtual meetings, help maintain a good relationship with the customers. Moreover, get feedback from them to improve product's quality and service.
There are various ERPs available in the market designed to automate the operations of the business, but Odoo stands out from these ERPs software. It is a kind of software that uses a single platform and meets every single need of your business. It has all the features others don't. It is very easy to integrate Odoo with your existing system. The Odoo also helps you integrate third-party applications with the software without tampering with your current processes.
Odoo has one unique module called CRM. It has got the best features that help boost your relationship. Here, we explain to you how Odoo CRM increases your customer base.
Generate More Leads
The CRM module of the Odoo platform allows you to analyze the data of the customers who are considered potential leads and provide stuff to increase the leads. After the verification of the leads, they can be converted into regular customers. The cutting-edge functionality of the Odoo CRM module helps generate more leads and increase your sales.
Set up An Effective Communication System
The CRM module has an effective functionality for communication that helps develop an in-depth relationship with the customers. The Odoo CRM module automatically schedules meetings and calls with the clients that include the discussion for reviews on products and services. Such healthy communication with your clients ensures a long-lasting relationship. You can also assign this task to an efficient employee who can cleverly do these communication activities without fail.
Provide Analytical Reports
Odoo CRM shares all the sales-related information with you that increases transparency. It stores data in a single platform that makes it easy for employees to access the data for in-depth analysis. The reports can be viewed in various formats such as Gantt, graph, form, and pivot.
Ensure Data Security
The chances of losing customers as well as your company data are significantly less when you have the Odoo CRM module integrated with your software. No third-party persons can access your information as the security protocols are stringent. Employees who are allowed to access the data are selected based on their level of administration. In addition, every employee is given separate passcode to enter the system.
The Odoo CRM module provides your business with various features that help keep you in constant touch with the customers by scheduling different activities. With the CRM module, you can maintain a good relationship with the customers and attract more potential clients to your company.