Skip to Content
Back to references
HANDY SOA / NORAYA
Itaosy, Antananarivo 102, Madagascar
Madagascar
https://www.movesigma.com/

HANDY SOA / NORAYA

Overview of the SIGMA project

Business sector

Transportation/logistics - travel platform

Installed solution

Odoo ERP

Number of employees

2 - 10 employees

Number of licenses

1

Year of integration

2025

ERP Integrator

CAPTIVEA France, Europe - Odoo Partner

Odoo Link
HANDY SOA / NORAYA

WHO IS HANDY SOA / NORAYA ?

Handy Soa is a Malagasy company committed to responsible commerce, founded by entrepreneur Tatiana Ratrimosoa. It focuses on three pillars: promoting local know-how, distributing natural products (through the Noraya Bio brand), and developing innovative digital solutions, including the SIGMA mobility platform.


SIGMA aims to structure and modernize mobility in Madagascar by connecting transport and tourism professionals with travelers, while making better use of already-planned transport capacity (flights, transfers, tourist routes) rather than creating new ones. Driven by a pragmatic eco-mobility approach, it acts as a lever for market transformation and structuring, strengthening the autonomy of local players and improving the efficiency of transport distribution.

THEIR NEEDS

For support and assistance in using Odoo, ensuring they can effectively navigate and operate the software on an ongoing basis.

THE PROPOSED SOLUTION

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

  • To be reassured on the faisability
  • Show that we understood their business
  • To confirm a budget
  • To know and confirm how we will do it
  • Know the timeline

Analysis processes

  1. Business discovery
  2. Workshops By theme / group of people / domains
  3. Create the deliverables documents
  4. Present it
  5. Handle feedback

Odoo installed modules

Marketing

Social Marketing

Email Marketing

Events

Marketing Automation

Surveys

Finance

Accounting

Invoicing

Documents

Sign

Services

Project

Helpdesk 

Appointments

Websites

Website Builder

eCommerce

Live Chat

Supply Chain

Inventory

Purchase

 Barcode

Productivity

Discuss

 WhatsApp 

 Calendar

Sales

Sales

Rental

Human Resources

 Fleet

Benefits & Returns on investment

Time saving

  • Automated support ticket management
  • Reduced response time through automatic notifications
  • Reduced repetitive tasks with automated responses

Productivity gain

  • Efficient processing of internal or external tickets
  • Improved collaboration between teams for smooth request management
  • Centralized ticket management for structured task tracking

Increase in sales

  • Instant access to customer interaction history for personalized responses
  • Improved visibility on performance to adjust commercial strategies