The customers are the pillar of any business build-up. No organization can survive without their support. Ignoring the basic requirements of loyal consumers means inviting the fall of your business. To save the company’s existence, you must maintain a healthy relationship with them. The more customer you have, the bigger profit you get.
The essential activities, such as regular phone calls, emails, and virtual meetings, help maintain a good relationship with the customers. Moreover, get feedback from them to improve your product’s quality and service.
Set-Up An Effective Communication System
The CRM module of the Odoo platform an effective communication system that helps develop an in-depth relationship with the customers. The Odoo CRM module automatically schedules meetings and calls with the clients that include the discussion for reviews on products and services. Such healthy communication with your clients ensures a long-lasting relationship. You can also assign this task to an efficient employee who can cleverly do these communicating activities without fail.
Provide Analytical Reports
Odoo CRM shares all the sales related information with you that increase transparency. It stores data in a single platform that makes it easy for employees to access the data for in-depth analysis. The reports can be viewed in various formats such as Gantt, graph, form, and pivot.
Ensure Data Security
The chances of losing customers as well as your company data are significantly less when you have the Odoo CRM module integrated with your software. No third-party persons can access your information as the security protocols are stringent. Employees who are allowed to access the data are selected based on their level of administration. In addition, every employee is given separate passcode to enter the system.